Refund policy

Refund & Return Policy — Vision Enhance Pro

Effective date: [21 July 2026]. This policy applies to all orders placed on or after this date. Orders placed before this date are covered by the terms in effect at the time of purchase.

Our 90-Day Clear Vision Guarantee

Vision Enhance Pro is formulated to work with your body over time. Research on macular carotenoids shows that meaningful nutrient accumulation takes a minimum of 90 days of consistent daily use — which is why our guarantee is built around exactly that period.

Here's our promise: use Vision Enhance Pro consistently for 90 days. If you're not satisfied with your results, you're entitled to a full refund of your purchase price. Your guarantee window opens on day 91 after your order ships and stays open through day 120 — a full 30 days to make your decision.

As long as you request your refund within this window, it will be honored — even if your return package reaches our warehouse after day 120.

We structure the guarantee this way for one reason: taking Vision Enhance Pro for two or three weeks cannot deliver what the formula is designed to do, and we'd rather be honest about that than promise overnight miracles.

Two ways to use your guarantee

Option 1 — Keep everything and get 30% back. If you're unsure about your results, you can choose an immediate 30% refund of your order plus 2 extra months of Vision Enhance Pro shipped to you free — and you keep everything you've already received. No return, no shipping, nothing else to do. Many customers choose this option to give the formula the longer runway that eye nutrition genuinely requires.

Option 2 — Full refund with return. Return your unopened bottles to our warehouse and receive a full refund of your purchase price. Any bottle you've opened is yours to keep — we never ask you to return opened product.

How to request a refund

The fastest way is through your customer portal at https://account.biopeaklab.com — enter your email, click the secure link we send you, select your order, and follow the steps. You can also email us at hello@biopeaklab.com or call +1 307 533 4418.

Returning your bottles (Option 2)

  1. Ship your unopened bottles to:
    Online Seller RMA
    2125 Gateway Blvd #82212383
    Hebron, Kentucky 41048, US
  2. Write your order number clearly on the outside of the package. This is essential — packages without an order number cannot be matched to your refund.
  3. Send us your proof of shipment. Reply to your confirmation email (or write to hello@biopeaklab.com) with your return tracking number, your order number, and the number of bottles returned. You can also submit these directly in the portal.
  4. Your refund is issued within 5-7 business days of your return arriving at our warehouse. You'll receive an email confirmation when your return is received, and another when your refund is processed. Refunds go back to your original payment method.

The details

  • Return shipping is at your expense. You may use any carrier you prefer.
  • Original shipping charges, where applied, are non-refundable.
  • There is no restocking fee. Ever.
  • Refunds cover the purchase price of returned unopened bottles plus your first opened bottle.
  • Subscription orders: your guarantee applies to each shipment. To pause, skip, or cancel your subscription at any time, use your customer portal — no phone call required.
  • If your package never arrived or arrived incomplete, don't start a return — contact us at hello@biopeaklab.com or through your portal's order help section, and we'll make it right at no cost to you.

Questions? We're here: hello@biopeaklab.com · +1 307 533 4418