Shipping policy
Shipping Policy
Orders to the US are fulfilled with USPS or Amazon Delivery Services.
Order Cut-off Time 5:00 PM - (GMT -05:00) eastern standard time (New York)
We are proud to offer Free Worldwide Shipping on all orders.
Order Processing
All orders are processed and shipped from our warehouse within 1 to 2 business days Monday through Friday, excluding holidays.
Orders placed after 5:00 PM Eastern Standard Time GMT minus 5 will be processed the next business day.
Shipping Carriers
Orders within the United States are fulfilled via USPS or Amazon Delivery Services. For international orders, we partner with local postal services and global logistics providers to ensure reliable delivery.
Shipping Regions and Estimated Timeframes
|
Region |
Processing Time |
Shipping Time |
|
United States |
1–2 business days |
5–10 business days |
|
Canada |
1–2 business days |
6–12 business days |
|
United Kingdom |
1–2 business days |
6–12 business days |
|
European Union |
1–2 business days |
7–14 business days |
|
Australia & New Zealand |
1–2 business days |
7–14 business days |
|
Asia Pacific Region |
1–2 business days |
7–15 business days |
|
Middle East |
1–2 business days |
8–16 business days |
|
Latin America & Caribbean |
1–2 business days |
8–16 business days |
|
Africa |
1–2 business days |
10–20 business days |
Note: All shipping timeframes are estimates and do not include customs clearance delays, if applicable.
Customs, Duties, and Import Taxes
International orders may be subject to import duties, taxes, and other customs fees upon arrival in the destination country. These charges are the responsibility of the customer. We recommend checking with your local customs office for more information before placing an order.
Delays and Peak Season
Please allow extra time for processing and shipping during peak seasons, sales, or public holidays. While we strive to dispatch all orders promptly, occasional delays may occur due to high order volumes or carrier-related issues.
Tracking Your Order
Once your order is shipped, you will receive a confirmation email with a tracking number. Please allow 24 to 48 hours for tracking information to update after dispatch.
Questions or Support
For questions about your order or shipping status, please contact our support team:
Email: support@biopeaklab.com
Phone: +1 307 533 4418